Under the direction of the General Manager, assist in a variety of tasks including: oversee staff; count cash drawers; relay information to management; coordinate and participate in serving, handle cash, credit cards, cash register; greet customers and answer questions. Lead work crews to ensure that customer service, cleanliness, sanitation and food quality are maximized. Attend meetings, conferences and special events, as required.

Qualifications

• Excellent customer service skills.
• Able to communicate effectively both orally and in writing.
• Bowling terminology and methods of operation preferred.
• Accurate cash handling.
• Telephone techniques and etiquette.
• Record-keeping techniques.
• Operation of a computer and assigned software.
• Methods of collecting and organizing data and information.
• Ability to pass a gaming background is required.
• Must possess or be able to obtain a Food Handlers Card.
• High school diploma or GED and one year related experience in Bowling Center management; or equivalent combination and experience.
• Salary $13.00 hourly

Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine and champagne. Set up and maintain the cleanliness and condition of bar, bar unit, tables, glasses, dishes and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Anticipate and communicate replenishment needs. Provide excellent customer service.

Qualifications

• Ability to tactfully and diplomatically deal with customers and staff.
• Knowledge of all phases of beverage administration, cost control, and familiarity of all beverage services required.
• Excellent customer service skills are essential.
• Valid Food Handler Card is required prior to starting work.
• Bartending license/certificate preferred.
• Availability to work nights and weekends, flexibility with scheduling.
• High school diploma or GED preferred.
• Salary: $12.00/hourly